School Resources

We Are Here to Help You Succeed!

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Overview of Student Support Team

Are you New Here?

FAQ and other information is available in our newsletter and online. Check out our special edition for new students, https://www.smore.com/9udjn.


Do you need K12 Customer Support?

Customer Support: http://help.k12.com or 866-512-2273 (1-866-K12-Care)

Are you wondering who to contact at the school?

Address Change:

Email Proof of Change to Your Homeroom Advisor

Attendance:

Email a copy of any school excuses to your Homeroom Advisor and/or email to request that a Student Attendance Specialist contact you.

Class Connect (Blackboard) Technical Issue:

Contact Customer Support

Course Change or Addition:

Email your Homeroom Advisor your request.

Question about your Course:

Email your Course Teacher or ask during your live class.

Course Materials (Shipment, Returns, Missing or Damaged):

Contact Customer Support

Assignments or Curriculum in a course:

Email your Course Teacher or ask during your live class.

Grades:

Email your Course Teacher or ask during your live class.

Internet Connection:

Contact your internet service provider

Online School Issues:

Contact Customer Support

Opening PDF links:

Contact Customer Support

Proof of Enrollment:

Email your Homeroom Advisor or the school Registrar.

DMV Records:

Email your Homeroom Advisor or the school Registrar.

STAR 360 or State Testing:

Email your question to your Homeroom Advisor.

School Policies and Procedures:

Refer to the Student/Parent Handbook. Email questions to your Homeroom Advisor.

School Events:

Check for Announcements in Homeroom Advisor time, Parent Square, and the Heron Herald Newsletter.

Suggestions or Comments:

Email your Homeroom Advisor or Relevant Teacher. You may also contact your school's Principal or the Head of School.

Transcript for High School:

Complete the form at http://tinyurl.com/casctranscript and contact your school counselor with questions.

School Records:

If you are attending a new school, please have them request records by contacting our school directly. If you need for another reason, please contact your school's registrar or Homeroom Advisor.